When to add AI — and when not to
The best AI feature is often a boring database query. Reach for a model only when the problem is fuzzy, tolerant of being approximately right, and expensive to solve by hand.
A three-question test
Is the input unstructured? Is a good-enough answer useful? Is the cost of a wrong answer low or easily reviewed? Three yeses means AI might fit. Any no, and a deterministic system will serve you better.